Refund policy
Refund Policy – Arvamor
At Arvamor, we are committed to providing high-quality products and a smooth customer experience. Please read our refund policy carefully before making a purchase.
30-Day Refund Policy
We offer a 30-day refund policy from the date your order is delivered.
If 30 days have passed since your order was delivered, we unfortunately cannot offer a refund.
No Returns Policy
At this time, Arvamor does not accept returns of any kind.
We do not require customers to send products back. Instead, we review and process eligible refund requests based on the criteria outlined below.
Eligibility for Refunds
Refunds may be issued under the following conditions:
1. Damaged or Defective Items
If your item arrives damaged, defective, or unusable, you may be eligible for a refund.
To qualify:
- You must contact us within 30 days of delivery
- Provide clear photo or video evidence of the issue
2. Incorrect Item Received
If you received the wrong item, we will review your case and offer a refund if confirmed.
3. Item Not Received
If your order has not arrived within a reasonable timeframe and tracking confirms non-delivery, you may be eligible for a refund.
Non-Eligible Refund Situations
Refunds will not be issued in the following cases:
- Change of mind after purchase
- Incorrect shipping address provided at checkout
- Minor variations in color, design, or packaging
- Normal wear and tear or misuse of the product
- Delivery delays caused by carriers (unless item is confirmed lost)
Refund Process
To request a refund, please contact us at:
Include:
- Your order number
- A description of the issue
- Photo or video evidence (if applicable)
Our support team will review your request within 1–3 business days.
Refund Approval & Processing
If your refund is approved:
- Refunds will be issued to your original payment method
- Processing time: 5–10 business days depending on your bank or payment provider
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us at arvamorstore@gmail.com
Contact Us
If you have any questions about this policy, please contact us: